To keep it simple we use a flat-rate for our delivery costs. Delivery will cost £15 regardless of products ordered and orders of over £300 will be delivered free of charge.
As we use a home delivery company for all our orders, we want to make it clear how this process works. For different products, this works in different ways and the points below outline these process
We aim to dispatch all standard doors within 14 to 21 working days of sending your order confirmation e-mail.
During weeks 2-3, our home delivery company will contact you to arrange a delivery day. This is normally during the following week and subject to your availability.
We deliver to anywhere in mainland United Kingdom. Couriers will deliver to ground floor only.
24-48 hours before delivery our home delivery company will contact you to arrange a delivery date, subject to your availability
We deliver to anywhere in mainland Great Britain. Couriers will deliver to ground floor only.
We use a different delivery company for handles and ironmongery (see below).
Handles and Ironmongery are dispatched within 3-5 working days from receipt of your order.
You may cancel orders of handles and ironmongery at any time after you have placed it and within seven working days after the day the goods were received. Goods should be in a good unused condition with all the original packaging undamaged and intact, this includes labels, polystyrene and packaging film.
The payment you made for delivery is not refundable as our home delivery company will have to uplift the goods from yourselves.
Returned goods will be collected by our home delivery company. A fee equal to that paid for delivery will be charged for returned goods.
Returns within 7 days on free delivery orders above £500 will incur an uplift charge of £75.00
Louvre Doors are dispatched within 3-5 working days from receipt of your order.
You may cancel orders of louvre doors at any time after you have placed it and within seven working days after the day the goods were received. Goods should be in a good unused condition with all the original packaging undamaged and intact, this includes labels, polystyrene and packaging film.
The payment you made for delivery is not refundable as our home delivery company will have to uplift the goods from yourselves.
Call the number on the "We called" card to re-arrange delivery.
We deliver to anywhere in mainland Great Britain . Unfortunately we do not deliver to Northern Ireland, the Scottish Islands, The Isle of Man or the Channel Islands at this time.